Culligan Water Softeners Troubleshooting: Simple Solutions

Culligan-Water-Softeners-TroubleshootingWhen we think of an uncomplicated, easy, and healthy lifestyle, water is the first thing that comes to mind. In most cases, 85% of people have a problem with water in their homes, but only 30% of them take action to make things better and as a result face numerous problems.

Hard water issues typically occur in regions where the water has high concentrations of minerals including calcium, potassium, and magnesium. Not that they are unhealthy, but when the amount of these minerals in the water is excessive, they tend to produce a lot of issues.

The white spots on your just washed clothes, bathroom fixtures, stains on your plastic products, cooking utensils, and water’s inability to wash or foam, among other things, are all visible signs that your water has excessive minerals in it.

The only solution then is to get a good quality water softener that helps you avoid the problems related to hard water. But what happens when your water softener is the one causing you problems?

This article will help you determine how to troubleshoot some common problems in Culligan water softeners and present easy solutions.

Here’s a video guide on how to maintain your Culligan water softener by yourself:

Culligan Water Softeners Troubleshooting– Simple Solutions

Here are some common problems related to Culligan water softeners and their solutions.

Water softener does not remove hardness:


If you used your Culligan water softener for months and you suddenly start noticing changes such as stains on your bathroom fixtures, bathtubs, faucets, and laundry or you just do not get refreshed after a shower, chances are that your softener has stopped working as it is supposed to.

Issues with the Power Connection


Make sure that your softener is still connected to a power supply, oftentimes the power supply plug may loosen over time which may cause your softener to stop functioning. Because it is usually installed in a place other than a normal area, you might not notice or think about this situation.

Next, check your bypass valve, sometimes people do not take the correct installation into consideration. The position of the bypass valve should match your product model so make sure you check the installation manual for setting things right.

Softener needs Service

Sometimes, it could be a service-related issue meaning that your Culligan water softener simply needs a thorough service. Before doing so, check your drain line to see if it consists of water. In case the water is still there, check your bypass valve and turn it on, if there is no water situation, only then begin the service of your softener.

If you have owned the same Culligan water softener for over a period of ten years, you might need to get a new one or replace it because no amount of service is going to fix the increasing troubles of your system.

There is a time limit and expiry date for everything, and a water softener is no different. The level of hardness and daily usage in your water determines the health of your softener so make sure you keep this in mind.

Over Usage of the Softener


Sometimes you can use your Culligan softener more often which of course will make it go crazy because it tends to over-function itself. This will show an error saying that the system needs to check for salt. The solution is to add salt back to the system and wait at least five hours then operate the softener.

It also depends on the kind of salt you use, if you are using crystals, chances are that it will cause salt bridging or salt mushing on top of the brine tank. So, adding a lot of salt will not fix it until you manually get rid of the crusty pieces of salt by yourself.

Issues with Softener Regeneration


A water softener needs to regenerate at least once every week or once in two weeks depending on the model and your preferred settings. It is a nightly process and is a necessary step to get rid of all the impurities inside the resin beds in order to function smoothly for the next batch of water.

Typically, the regeneration light will blink continuously when the regeneration process is working correctly. If the system does not work automatically, you can always start it by setting the timings by yourself by clicking the REGEN button for three or four seconds and you will hear a sound that means the process has been initiated.


Why does a water softener stop working all of a sudden?

If you live in an area with excessive hard water minerals, chances are that you might need to use a high-power water softener or you might use it more frequently, this causes a lot of trouble for your softener system as listed above.

Is it hard to install a Culligan water softener?

It may or may not be difficult, but Culligan prefers to install their softener systems by their professionals and does not recommend anyone do it by themselves. It is also a better way to ensure that you do not make mistakes by doing it yourself.

Why does my softener have a low water pressure? 

In most cases, the hard water scale build-up in the water supply lines may reduce your water pressure which is why your softener is unable to provide you a good water flow. To resolve this issue, you have to perform a softener service by cleaning out the brine tank as well as your plumbing system.

Final thoughts

Conclusively, if you own a Culligan water softener, you will want it to function well and make sure it lasts a long time. If there are problems, make sure to give this article a look because these are the most common problems that are sometimes overlooked by most people. 

I hope these solutions help you out so you can take the right steps instead of wasting your money on troubleshooting your Culligan water softener.

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